DV8 cracked bridge

[drlawsoniii]

Anyone know how good DV8 is with their warranties? I have a Freakshow Solid that I won from here in January, and the bridge cracked yesterday. Any thoughts that they'd replace it?

[JasonNJ]

Anyone know how good DV8 is with their warranties? I have a Freakshow Solid that I won from here in January, and the bridge cracked yesterday. Any thoughts that they'd replace it?

Brunswick replaced my Absolute Nirvana with a brand new True Nirvana back in Feb so I would think it would be the same. I would submit a warranty claim.

[LOUVIT]

When did you win it and was it the houses fault of a defective ball, a phone call can't hurt and maybe the adm here can help?

[got_a_300]

I would think if the bridge is wide enough and the finger holes
are not drilled into each other or drilled into the pin and it has
not been 3 years yet then it should be under warranty.

[drlawsoniii]

Just got an email saying that they are going to replace the ball. Pretty excited because the PSO that drilled it, made it pin down and I was constantly rolling over my thumb so it will be nice to get that corrected without having to plug and redrill.

[got_a_300]

Glad to hear that they are taking care of you and they
are replacing the ball for you.