Quote Originally Posted by billf View Post
For some shops it doesn't matter if it's your first ball. January 2012 I bought six balls at once. They never asked to see my old ball (I offered, said he didn't need to), ask my PAP or what kind of reaction I wanted. After some time dealing with this place and my issues with them and having to go directly to a manufacurer for a warranty issue, he know lets me lay out my own balls, etc. and even wait on some of the customers when I'm there and he is busy.

I stayed with this guy because his fit is phenomenal and I couldn't find another shop any better. I drive an hour and pass numerous pro shops to get there. It's been a process but we are finally on the same page.
That's really good hear that you got things worked out with your pro shop and that you guys are on the same page.