It doesn't matter. Sam's Town still hasn't called me back.
Vegas used to be a lot more accomodating. My dad knew a guy that would take a small group of like 7-8 people once a year and gamble; blackjack. And most times they went...they'd get a free room. If they didn't, they'd call some other place and that place would give them a free room. And these guys were all teachers, not millionaire high rollers. Back then Vegas knew that if they could just get you into their casino...they'd end up making money on the deal.
But more recently, it seems like when I try to get a good deal on a hotel or something...the rates are much higher and a lot of times there's so many conventions and different things that there are even availability issues. For a town that went through a major housing crisis...they certainly seem to be doing okay.
I'm just annoyed about customer service in general though.
- Go to AMF Thursday, not open till 3PM. They whine that the sport is dieing and they turn people away all day.
- I emailed my new coach that I wanted another lesson next week...I get a response with some time choices...I choose...never heard back. Had to email again to today. I mean, it's not really a "wonder" why PBA pros can't make a good living when they have such poor customer service skills. If I don't hear back this weekend...I'll give Mark Baker a try. His schedule is tough, and his prices much higher...but maybe he'll at least return an email.
- And then Suncoast/Sams Town....here's a guy arranging to bring 5 people to your bowling center...4 from out of town to stay in your hotel (and probably gamble at least a little) and probably eat in your restaurants...and you're owned by the SAME COMPANY....yet Suncoast doesn't even TRY to get me to stay at their property. Just lets the business go elsewhere. Maybe I should have said the other site was a place not owned by Boyd gaming...maybe Suncoast didn't care because the money is still going to their company...who knows.
I mean, we're not asking them to put on a big event and promotions and put up baloons and have strippers show up. We're just saying..."can we reserve a couple lanes and 4 minutes before we start have one of your slappy workers push the little machine down each lane once or twice?"
The lady at Sam's Town was at least nice though. I called back to make sure they didn't lose my number and she remembered me and said the boss guy had been busy all day and in meetings but she hadn't forgotten about me. So hopefully will know within the next 2 hours. He'll probably call when I'm driving and I forgot my bluetooth headset so I may have to answer the phone illegally.

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