I have never tipped the pro shop.
With that said, if I get good service, I do everything I can to utilize their services and direct others there.
Case in point: I'm in the market for a new ball. I went to bowl with the operator so he could get a feel for my style and recommend a ball. He did recommend a ball, measured me, etc. Since the ball was in stock, said it was going to be done in 48hrs or less. Through the night, we talked about what I didn't like about my current ball (which was drilled elsewhere). He picked up the ball he was going to sell me, and with the pin where it was, he said it will be very close to my current ball and he thought I wouldn't like it. So, he ordered me a new one with the pin farther out from the COG.
I've bought a lot of balls, and gave the same story about what I didn't like to several drillers. Every time, they just sold me what they had. Instead, this guy took the time to watch me, listen to me, and then recommend me a ball....and to order me a version he knew I'd like. So, my "tip" will be to go back there for as many needs as possible, and to direct my friends/colleagues there. It was great service, and I appreciated it--he could've sold me the ball for $200+, made quite a profit, and left me be.
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