NTB, I had the very same problem with my haywire out of the box. It was suggested on the forum I give it more surface so I took it to 4000 and it still wasn't reacting well to our house shot so I took it to 3000 and polished it with storm react a Shine and I am very pleased with it now. It originally was hitting like a marshmallow and now it hits more like a tank. Hope that helps. I might add its become the first ball out of the bag for me.
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