Broke my bag

[Ryster]

I love the Rolling Thunder bags. I am on my 2nd. The 1st one broke when I attempted to lift the bottom section by only one of the side handles, and proceeded to tear the side of the bottom half right off. The handle and the plastic siding of the bottom half tore right off. LOL! Now I make sure to lift the bottom using both handles. Guess the bottom sections aren't built to be lifted by just one of the side handles.

That being said, my whole family uses the Rolling Thunder 4-ball bags. If I needed a new bag, I would not hesitate to order yet another. Although, the current colors and patterns are not my favorite.

[boatman37]

I emailed Hammer last night and email KR today and have not got a response from either. Going to order a new bag tonight anyway. Thanks everyone

[Ryster]

Hammer usually takes a few days to respond. KR typically responds to emails in 2-3 days.

Which bag did you decide on?

[boatman37]

I ordered the Hammer bag last night. Still haven't heard back from them or KR. But can't wait around. Need a bag soon...lol. Tonight will be fun trying to carry it in with no handle...lol

[Phonetek]

Look at you with a 4 ball bag! A few years ago I would have never predicted it.

[boatman37]

Look at you with a 4 ball bag! A few years ago I would have never predicted it.

Oh I had a 4 ball bag already...lol. When I left around 2002 I had a 2 ball bag with my Cobalt Rhino and my Black Beauty. Threw those in the dumpster figuring I'd never be able to bowl again after my surgery and then came back in January 2018. The first week I borrowed a right handed teammates ball. The 2nd week I got a Storm Sync off a fellow lefty and rolled a 244 (we won't mention my very next game being a 123...lol). The wife saw someone on Facebook selling a 4 ball roller and 6 balls. I got everything for about $80. Sold 1 ball for $50 and put the rest on the shelf at the center for house balls. Started my collection then...lol. So my 4 baller was a Hammer Premier and I think I kept buying balls just to fill it so it would be well balanced when toting it around...lol. But it broke the other day. Ended up buying the same one again. I also have a cheap 2 ball bag that stays at the center. I plan to keep the old broken 4 ball bag at the center with balls in it that I really don't use but are still good. Probably leave my Kingpin and Squatch in there along with my Conspiracy and Black Widow Gold. Really don't use those. The Conspiracy and Kingpin have an almost identical look, same with the Squatch and Uppercut, and the BWG hardly ever comes out.

I am planning to bowl a tournament in 2 weeks. Last time I bowled this tournament they used a 47' Scorpion pattern. First time (and only time) I have ever bowled on a sport pattern. I made the cut that day but got booted in the 2nd round. Not sure if this one will be sport pattern or not so will probably take a few balls with me.

[boatman37]

Got my new bag today. Slightly different than my old one in a good way. They are the same bags just my old one was pretty old. Also ordered a Joey bag and the Vise finger tape. Tried the tape here at home and finger holes don't seem that much tighter. Will test it out next week.

[boatman37]

So I emailed both Hammer and KR a few days ago. KR got back to me asking for pics so I sent him some. He replied tonight that they only started making the Hammer bags in 2016 so they don't have any of the parts for the older bags but did offer a discount on a new Hammer 4 ball roller...lol. Replied back telling him I already got one. But it was nice of him to offer that. I wasn't looking for anything free, just wanted to know if I could get the parts from them. Hammer still has not emailed me back.

[Ryster]

KR customer service is typically very responsive and very customer oriented. We had an issue with an interchangeable slide sole on on a new pair of Hammer shoes and KR did not hesitate at all to send out a replacement sole. No questions asked. It was quite refreshing.

There have been a few times where I have emailed Ebonite, Hammer, Track, and Columbia (prior to the Brunswick acquisition) and there was typically a several day delay in responses. Sometimes their responses provided the information I needed, other times they just sort of half-heartedly replied. Storm usually responds in just a couple of days and is very customer friendly.

I have never needed to email Brunswick Although, based on your experience, it sounds like they might be kind of slow to respond. Now that they have eight brands under their umbrella I guess I can see where they may be kind of slow. Not an excuse but a possibility.

[Aslan]

Every time I read this, I read, "Broke my leg."