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Have to ask 3/4" is pretty far off mark, how did he fix it?
Ups and Downs for bowling tonight
Well I'll start by saying that I received my Brunswick Wicked Siege, looks amazing!
I'll start with the downs.
1. I took the ball to get drilled at the house I have my league. The guy said it would be about a half hour. So I wait, and he comes and grabs me, and says he messed up.....WHAT?! Basically what happened is 3 other people were getting their balls drilled so he accidently grabbed the wrong slip and dripped my thumb hole 3/4 of an inch too high. I can't really get mad at him because he's managing the pro shop as well as taking care of all the customers for open bowling. He said he's NEVER done that before and he feels so bad that it happened with my brand new ball.
2. My girlfriend didn't bowl over a 97 tonight. It killed her, she was getting really frustrated to the point where she told me to go F*** myself(mad me all sad and stuff). But she apologized. I told her what helps me, is watching PBA bowling matches on youtube.
3. The sub for our team with a 220 avg, didn't bowl higher than a 170
UPS! WOOHOO!
1. Bowled my first 400 series (major acomplisment for me since I started bowling a few months ago)
2. My average last week was a 114, this week it went up to a 137. I feel like I'm bowling consistantly.
3. struck out the entier 10th frame
3. Got some lessons from the pro shop manager
4. Since the pro shop manager screwed up, he's not charging me for drilling the ball, it would have been $40 + $9 for the inserts (I use fingertip), I told him it wasn't necessary, and he said please, I feel bad enough already. I'm grateful, so I may give him $20 for himself for being awesome about it.
all in all a decent night. Lanes were EXTREMELY dry. I had to switch from a reactive resin ball to a plastic and HOPE it hooked...
Have to ask 3/4" is pretty far off mark, how did he fix it?
Right handed Stroker, high track ,about 13 degree axis tilt. PAP is located 5 9/16” over 1 3/4” up.Speed ave. about 14 mph at the pins. Medium rev’s.High Game 300, High series 798
"Talent without training is nothing." Luke Skywalker
I got the assumption that he left it as is and just didn't charge for the service. If that's the case, he needs to replace the ball. 1" is normally close to the difference between someone's conventional and fingertip spans. If your span is 3/4" off, that's A LOT!!
At the very least, he should fix the span at no charge to you. We all make mistakes and that's totally understandable. However, you spent your hard earned money on a brand new ball. You brought your business to him to have your ball drilled properly for your hand, and that's what you should've gotten. It's his responsibility to stand behind his work and make right on his mistake.
If he did fix the span, then I apologize for assuming. You know what assuming does.
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He is fixing the span. Plugging the hole and redrilling. He's not charging me for anything because he felt so bad. Not a big deal though, It will be ready tomorrow.
I wouldn't give the guy the $20 you are suggesting though. He screwed up and doesn't want to buy you a new ball which is one reason he is not charging you for drilling. If he drilled the span too long at first, then shortened it, I would ask for a new ball. I wouldn't want the plug under my thumb but above the thumb would be alright.
the plug is going to be above my thumb. I'm not worried about it. Yes, it sucks that he has to plug a brand new ball, but I will get over it, trust me. The guy still could have charged me to get that fixed ON TOP of drilling. Which would have been $50 + $20.
Also, seeing as he was tending to the customers at the counter for open bowling, as well as working in the pro shop. I'm going to cut him some slack. Tuesdays is dollar beer night, for any beer. Foreign or domestic, draft or bottle. He made a mistake, he didn't do it on purpose. Plus, the ball wasn't even from my money, co-worker gave me a gift certificate.
Your more generous than most, yes mistakes happen.But trying to drill up three customers balls and run the bowling alley at the same time. That was pretty reckless of him. And he needs to write the customers name and ball type on the drill slip and double check it before he starts. Makes you wonder about the other guys balls that got drilled.
And no he shouldn't try to charge you for him fixing his mistake, if he wants repeat customers. It doesnt matter if you bought the ball or got it as a gift, you the customer came to him expecting him to do a good job, he made the mistake he should make it right. Which he appears to doing.
Another thought what about your fingerhole's? if he used someone else's sheet then they could have the wrong pitches in them!
Last edited by bowl1820; 02-01-2012 at 05:31 PM.
Right handed Stroker, high track ,about 13 degree axis tilt. PAP is located 5 9/16” over 1 3/4” up.Speed ave. about 14 mph at the pins. Medium rev’s.High Game 300, High series 798
"Talent without training is nothing." Luke Skywalker
Basically what happened was this; I came in to get sized and drilled for this ball (never been sized before). He had two customers ahead of me, so he helped them out before me (obviously). After he was done with them, he sized me. He got to working on my ball right away, so the fingertips are correct. He saw he had another customer at the counter for bowling, so he went and helped them out quick(no big deal). He has another person working with him, but her brain is literally fried due to too many drugs earlier in her life(don't ask me..). He went back to my ball, accidentally looking at someone elses paper by mistake. He went to start working on the thumb, then he realized he made a mistake. It's not that big of a deal. Mistakes happen. I'm not worried about it nor am I upset about it. The fill is being set as we speak and he's going fix it tomorrow. He's a nice guy to me and has helped me in the past along with the rest of my family.Originally Posted by bowl1820
Also, the weight of his father passing away last week probably doesn't help one bit.
Yes, I'm generous. Because it was a mistake, he didn't intentionally do that to me. If that was the case, then I would have flipped.
I don't think it's something to flip **** about. i mean i'd be pretty irritated at first, but as long as he's gonna fix the problem and not charge you, it's harldy the end of the world. even the best will mess up sometimes
that's why I didn't flip. I was kind of upset at first because he said it was going to be done in 30 min, then I couldn't use it for another two days
Brunswick Wicked Siege. First night I got it I shot a 164, 171, and a 180 as well as a few 130's 140's. Last night I hit a 202, 191 and a 214 after a few crappy games before hand. I'd say my average is slowly going up. I started a few months ago.
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