I totally agree! Why advertise to those who already use the product/service? Some I understand to keep it in their minds but not the entire budget.
I once worked for a national/worldwide chain. During the CEO's visit he said how females made up something like 70% of our decision making customers and we were looking to exploit that demographic. I asked, "Then why the hell are we advertising during Sunday Night Baseball on ESPN instead of daytime talk shows?" He said I was wrong while seriously talking down to me. When he visited my store the next day I produced a VHS tape recording of the game in question with 17 of our commercials during the broadcast. I mentioned something about the CEO either had to be clueless or the advertising director a liar for him to declare as fact that they did not, at all, never advertised on ESPN. The CEO said I was a smart ***. I said no, I just do the research before I ask a question. He left without another word and never visited me again. I was promoted to regional manager three months later and left the company shortly after that.
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