Not be mean here, but it sounds much more like operator error than equipment failure.
Very hard to say what's going on without seeing video, but if I had to guess, I'd say you're wrist-break and release are probably the culprits.
You can de-oil the ball and that will help the performance a ton, but if you're release isn't right then you're not going to hook the ball. Do you work with a coach?



					
				
					
					
					
					
				



  Videos posted on the site already; 
  Ball speed is roughly 15.4-15.7mph.  I'm more comfortable around 16mph, but I've had to dial it back to try and get some reaction from the ball on the back end.  On wood lanes, it's probably in the 15.7-16.2mph range but on synthetics it's closer to 14.2-15.4mph.

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